Cookie Policy


Cookie Policy

Last updated: July 3, 2026

This Cookie Policy explains how Twirling Umbrellas Ltd. uses cookies and similar technologies on our website at https://twirlingumbrellas.com.

This Policy should be read together with our Privacy Policy and Terms of Use.

In this Policy, “Twirling Umbrellas,” “we,” “us,” and “our” mean Twirling Umbrellas Ltd. “You” and “your” mean any person who visits or uses our website.

1. What Cookies Are

Cookies are small text files that a website stores on your browser, computer, mobile device, or other device when you visit a website.

Cookies can help a website remember information about your visit, such as your preferences, browser, device, session, interactions, or previous activity. Some cookies are needed for a website to work properly. Others help website owners understand usage, improve performance, measure marketing, or personalize content.

Cookies may be:

  • first-party cookies, which are set by the website you are visiting; or
  • third-party cookies, which are set by another organization, such as an analytics, marketing, video, mapping, security, or embedded-content provider.

Cookies may also be:

  • session cookies, which expire when you close your browser; or
  • persistent cookies, which remain on your device for a set period or until you delete them.

2. Similar Technologies

When we refer to cookies in this Policy, we also mean similar technologies where applicable, including:

  • pixels;
  • tags;
  • tracking scripts;
  • web beacons;
  • local storage;
  • session storage;
  • software development kits;
  • device identifiers;
  • analytics identifiers; and
  • other technologies that store or access information on your device or help us understand website activity.

3. Why We Use Cookies

We use cookies and similar technologies for reasonable business purposes, including to:

  • operate the website;
  • protect website security;
  • prevent spam, abuse, fraud, and unauthorized activity;
  • remember basic preferences;
  • understand how visitors use the website;
  • measure website performance;
  • identify technical issues;
  • improve page content, navigation, and user experience;
  • understand which campaigns, referral sources, or search terms lead people to our website;
  • support forms, downloads, and business inquiries;
  • manage marketing and communications where permitted by law; and
  • improve our services, resources, and website strategy.

4. Types of Cookies We Use

The cookies we use may change from time to time depending on our website configuration, service providers, analytics tools, marketing systems, and security tools.

Strictly Necessary Cookies

These cookies are required for the website to function properly. They may support basic features such as page loading, security, spam prevention, form submission, cookie preference management, network management, and accessibility-related functionality.

Because these cookies are necessary for the website to work, they cannot usually be turned off through our website. You can set your browser to block them, but some parts of the website may not function properly.

Examples may include cookies or similar technologies used for:

  • website security;
  • load balancing;
  • spam prevention;
  • form protection;
  • cookie preference settings;
  • basic WordPress functionality;
  • server, firewall, or CDN functionality; and
  • technical troubleshooting.

Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors use the website. They may tell us which pages are visited, how long visitors stay, which links are clicked, what browsers and devices are used, and how visitors arrive at the website.

We use this information to measure website performance, improve content, fix issues, and understand what is useful to visitors.

These cookies may collect information such as IP address, device type, browser type, approximate location, pages viewed, referral source, session information, and other usage data. This information may be aggregated or de-identified in reporting, but it may still involve personal information before that happens.

Examples may include cookies or similar technologies used by analytics and website performance tools such as Google Analytics or similar services.

Functionality Cookies

Functionality cookies help the website remember choices or support enhanced features.

Examples may include cookies or similar technologies used to remember:

  • cookie preferences;
  • form progress;
  • region or language preferences, if applicable;
  • display preferences;
  • embedded-content preferences; or
  • other website settings.

Our current public website does not offer public user accounts, comments, or visitor login areas. If that changes, we may update this Policy to describe cookies used for account access, authentication, or logged-in functionality.

Marketing and Campaign Measurement Cookies

Marketing and campaign measurement cookies help us understand whether our marketing, referral sources, social posts, search activity, or campaigns are effective.

Depending on our website configuration, these cookies or similar technologies may help us understand:

  • which campaigns bring visitors to the website;
  • whether visitors submit forms after arriving from a campaign;
  • which resources or pages are useful to prospective clients;
  • whether our content is reaching the right audience; and
  • how to improve our marketing and communications.

If we use advertising or remarketing tools, those tools may use cookies or similar technologies to measure ad performance, build audiences, limit ad frequency, or help deliver relevant ads on other websites or platforms.

We should only list specific advertising platforms here if they are actually active on the site. For example, if we use Google Ads, LinkedIn Insight Tag, Meta Pixel, or similar tools, we will identify them in this Policy or in our cookie notice where appropriate.

Website Improvement Tools

We may use website improvement tools, such as heatmap, session analytics, or user interaction tools, to understand how visitors use our pages and where the website can be improved.

These tools may collect interaction information such as clicks, scrolling, page movement, device type, browser type, page path, and session activity.

We do not intentionally use these tools to collect passwords, payment card information, or sensitive form-field contents. Where these tools provide privacy settings, masking, suppression, or data-minimization controls, we aim to configure them to reduce unnecessary collection of personal information.

Embedded Content and Third-Party Cookies

Our website may include embedded content or links from third parties, such as videos, maps, social media platforms, forms, calendars, or other external resources.

Embedded content may behave as though you visited the third-party website directly. Those third parties may set their own cookies, collect information about your interaction with the embedded content, and combine that information with other information they have about you.

We do not control third-party cookies or third-party privacy practices. You should review the privacy and cookie policies of those third parties for more information.

5. Third-Party Tools We May Use

The specific tools used on our website may change over time. Depending on how the website is configured, we may use cookies or similar technologies from tools such as:

Tool or providerGeneral purpose
WordPressWebsite operation, content management, forms, security, and technical functionality
Google AnalyticsWebsite analytics, usage measurement, and performance reporting
Google Tag ManagerManaging website tags, analytics scripts, and similar technologies
Google Search ConsoleSearch performance and website diagnostics
HubSpotForms, CRM, lead management, marketing communications, and campaign measurement
Hotjar or similar toolsHeatmaps, interaction analytics, and website improvement
Spam prevention toolsForm protection, bot detection, and abuse prevention
Security, hosting, CDN, or firewall providersWebsite delivery, security, logging, and performance

6. Cookies and Personal Information

Some cookies and similar technologies may collect information that identifies you or could reasonably be linked to you, such as IP address, cookie ID, device identifier, browser information, location inferred from IP address, website usage, or form interaction data.

We handle personal information collected through cookies and similar technologies in accordance with our Privacy Policy.

We use cookies and similar technologies only for purposes that we consider reasonable in the circumstances, such as operating the website, improving user experience, understanding website performance, protecting security, responding to inquiries, and measuring marketing effectiveness.

7. Consent and Cookie Choices

By using our website, you may consent to our use of cookies and similar technologies as described in this Policy, subject to your browser settings, device settings, cookie preferences, and any cookie tools we make available.

Where required by applicable law, we will seek consent before using certain cookies or similar technologies.

Where we provide a cookie banner, preference centre, or cookie settings tool, you may use it to accept, reject, or manage certain categories of cookies. Strictly necessary cookies generally cannot be disabled through our website because they are required for the website to function.

You can also control cookies through your browser or device settings. Most browsers allow you to block cookies, delete cookies, receive alerts before cookies are stored, or limit certain types of tracking.

If you block or delete cookies, some parts of the website may not work properly, and some preferences may not be saved.

8. Browser and Device Controls

You can usually manage cookies through your browser settings. The exact steps depend on your browser and device.

Common controls may allow you to:

  • delete existing cookies;
  • block all cookies;
  • block third-party cookies;
  • allow cookies only from certain websites;
  • clear cookies when you close your browser;
  • limit cross-site tracking;
  • send “Do Not Track” or similar signals; and
  • manage permissions for scripts, storage, location, or other browser features.

Some third-party tools may also provide their own opt-out settings or privacy controls.

9. Do Not Track and Global Privacy Signals

Some browsers and devices allow you to send “Do Not Track,” Global Privacy Control, or similar signals.

Because there is not yet a uniform legal or technical standard for all such signals in Canada, our website may not respond to every signal automatically. Where a signal is legally required to be honoured or where our tools support it appropriately, we will handle it in accordance with applicable law and our technical capabilities.

You can also contact us if you have questions about cookie choices or privacy preferences.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, cookies, service providers, analytics tools, marketing tools, business practices, or legal obligations.

When we update this Policy, we will revise the “Last updated” date at the top of the page. The updated Policy will take effect when posted unless a later effective date is stated.

11. Contact Us

For questions about this Cookie Policy or our use of cookies and similar technologies, please contact:

Privacy Officer
Twirling Umbrellas Ltd.
Kelowna Innovation Centre
201-460 Doyle Avenue
Kelowna, BC V1Y 0C2
Canada

Email: [email protected]
Website: https://twirlingumbrellas.com/contact/