Overview
These Terms of Use apply to the public website at twirlingumbrellas.com, operated by Twirling Umbrellas Ltd. (“we”, “us”, or “our”). They cover website use, general information, resources, and free tools.
1. Client Services
Paid Services are governed by the applicable Order and Master Services Agreement, or a separate client agreement. These website Terms do not change those agreements. An enquiry, meeting booking, or proposal request does not itself create a paid engagement or authorise charges.
2. General Information and Resources
Our articles, guides, templates, examples, and other content provide general information. They may not suit your circumstances or remain current. Confirm important decisions with our team or an appropriate adviser.
Unless a resource states a different licence, you may adapt our guides, checklists, templates, and code examples for your organisation or implementation work, including client work. You may share the resulting working documents with the people involved. Retain attribution where reasonably practical and preserve copyright and licence notices. Do not sell or republish our original resources as a competing collection or present them as your own.
Check compatibility, security, accessibility, and relevant requirements before using examples in a live project. Free resources do not include implementation support, maintenance, or a warranty. A resource-specific or third-party licence governs the material to which it applies.
3. Ownership and Sharing
Website content belongs to us or its respective owner. You may link to our content, share reasonable attributed excerpts, and save or print reasonable copies for lawful research, commentary, evaluation, and internal use. Substantial republication or resale requires permission, subject to rights available under applicable law.
Client marks and portfolio materials remain their owners’ property. Use of our logo or a presentation suggesting our sponsorship, partnership, or endorsement requires permission. Case studies and testimonials describe particular engagements and do not guarantee results for another project.
4. Enquiries and Privacy
Provide information you are entitled to share. Do not send credentials, payment details, health records, or other sensitive material through general forms or chat. We can arrange a suitable channel when needed for client work.
Our Privacy Policy explains information handling, and our Cookie Policy explains browser storage and tracking choices. Website use does not itself subscribe you to marketing or give consent to optional tracking.
We may use general feedback to improve our website and resources. This does not transfer ownership of your project materials or authorise publication of confidential information or an attributed testimonial.
5. TwirlingGPT
TwirlingGPT is an optional automated chat about our agency. Responses can be inaccurate or outdated and are not binding quotes, approved scopes, contracts, or professional advice. Confirm pricing, availability, and information you intend to rely on with our team.
Your recent conversation is sent to the provider for the selected model. The Privacy and Cookie Policies explain provider processing, history, and optional measurement. Do not include personal, confidential, or sensitive information.
You may use responses for lawful evaluation and planning, subject to third-party rights. We do not guarantee originality or exclusivity. Respect usage limits and do not misrepresent an automated response as our approval. We may change or discontinue this free feature.
6. Acceptable and Automated Use
Use the website lawfully. Do not introduce malware, compromise systems, impersonate others, send spam, harvest personal information, bypass access controls, or impose unreasonable load. Intrusive security testing requires permission. Report suspected vulnerabilities through our contact page.
We permit ordinary search indexing, AI-assisted discovery, accessibility tools, and research that respect published access controls and reasonable request limits and provide attribution and links where appropriate. Bulk copying, republication, or building a commercial substitute for our original resources requires permission, except where permitted by law.
We may restrict access to address misuse or security threats. You remain responsible for loss caused by your unlawful or abusive use.
7. Third-Party Services
External websites, embedded services, and third-party materials have their own terms and privacy practices. We do not control their independent services or guarantee their availability or accuracy. Client integrations follow the applicable client agreement.
8. Availability and Warranties
The website, general content, downloads, and free features are provided as available, without warranties of accuracy, suitability, uninterrupted availability, or error-free operation, to the extent permitted by law. We may update, replace, or discontinue them.
9. Website Liability
To the extent permitted by law, our total liability arising solely from use of the free website, content, resources, or tools is limited to CAD $100. We exclude liability for indirect or consequential losses, including lost profits, revenue, opportunities, or data.
These limits do not apply to fraud, wilful misconduct, or liability that cannot lawfully be limited. They do not restrict statutory privacy rights or regulators’ powers. Claims about paid Services follow the applicable client agreement.
10. General Terms
These Terms are governed by British Columbia law and the federal laws of Canada applicable there. Disputes may be brought before the courts of British Columbia, subject to mandatory jurisdiction rules.
If a provision cannot be enforced, it will be limited or removed as necessary and the remaining provisions will continue. A failure or delay in enforcing a provision does not waive it.
Updates apply prospectively from the stated effective date, with additional notice where required by law. They do not change paid client agreements or resource licences already granted. The version links above identify published editions.
11. Contact
Contact Twirling Umbrellas Ltd. through our contact page or at Kelowna Innovation Centre, 201-460 Doyle Avenue, Kelowna, BC V1Y 0C2, Canada. Send privacy requests to [email protected].
