Terms of Use

Last updated: July 3, 2026

These Terms of Use apply to the website operated by Twirling Umbrellas Ltd. at https://twirlingumbrellas.com and any pages, content, materials, or features on that website that link to these Terms.

In these Terms, “Twirling Umbrellas,” “we,” “us,” and “our” mean Twirling Umbrellas Ltd. “You” and “your” mean any person or organization that accesses or uses the Website.

By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. About the Website

The Website provides general information about Twirling Umbrellas, our work, our services, our team, our approach, and related topics in digital strategy, web design, WordPress development, accessibility, content, privacy, security, hosting, integrations, and digital operations.

The Website may also include articles, guides, templates, checklists, code snippets, downloadable resources, case studies, portfolio materials, and other content.

The Website is provided for general informational, marketing, educational, and business development purposes only.

2. These Terms Do Not Govern Client Services

These Terms apply only to your use of the Website.

They do not govern any client services, proposals, statements of work, master services agreements, hosting agreements, support agreements, maintenance agreements, retainers, subscriptions, service-level commitments, or other professional services provided by Twirling Umbrellas.

Any services we provide to a client are governed by the applicable written agreement, proposal, statement of work, or other contract between that client and Twirling Umbrellas. If there is a conflict between these Terms and a written client agreement, the written client agreement will apply to the services covered by that agreement.

Submitting a form, sending an email, requesting a proposal, booking a meeting, or communicating with us through the Website does not create a client relationship, advisory relationship, fiduciary relationship, support relationship, or obligation for us to provide services.

3. No Professional Advice

The content on the Website is provided for general information only. It is not legal, financial, procurement, privacy, security, accessibility, compliance, technical, or professional advice.

Although we aim to provide useful and accurate information, the Website may not address your specific circumstances, requirements, risks, laws, regulations, policies, technical environment, or organizational needs.

You should obtain appropriate professional advice before relying on Website content for legal, compliance, security, procurement, accessibility, financial, or other important decisions.

4. Privacy and Cookies

Your use of the Website is also subject to our Privacy Policy and Cookie Policy.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. Our Cookie Policy explains how we use cookies and similar technologies.

If you submit information to us through the Website, you are responsible for ensuring that you have the right to provide that information and that the information is accurate.

5. Contact Forms and Submissions

The Website may allow you to submit inquiries, project details, feedback, messages, or other information.

Please do not submit confidential, sensitive, regulated, proprietary, or highly private information through the Website unless we have specifically asked you to do so or we have a written agreement in place that governs that information.

Without limiting the above, you should not submit passwords, access credentials, payment card details, personal health information, sensitive employment information, confidential business records, private client materials, or regulated data through general Website forms.

Information submitted through the Website will be treated as a business inquiry unless we have agreed otherwise in writing. Submitting information through the Website does not make that information confidential, and it does not prevent us from working with other organizations, including organizations with similar needs, projects, industries, or requirements.

Any personal information you submit will be handled in accordance with our Privacy Policy.

6. Ownership of Website Content

Unless otherwise stated, the Website and its content are owned by or licensed to Twirling Umbrellas. This includes text, graphics, images, icons, illustrations, animations, videos, page layouts, interface elements, design patterns, code, scripts, downloads, resources, articles, guides, templates, case studies, and other materials.

The Twirling Umbrellas name, logo, symbol, taglines, trade dress, and related brand elements are owned by Twirling Umbrellas Ltd. and may not be used without our prior written permission.

Client names, logos, screenshots, trademarks, service marks, and other client materials shown on the Website remain the property of their respective owners. They are used for identification, portfolio, commentary, or case study purposes only. Their appearance on the Website does not imply endorsement, partnership, sponsorship, or approval unless expressly stated.

Nothing on the Website transfers ownership of any intellectual property rights to you.

7. Limited Permission to Use Website Content

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and view the Website for your own lawful business, professional, educational, or informational purposes.

You may print or download a reasonable number of Website pages for your own internal use, provided that you do not remove copyright notices, trademark notices, attribution, disclaimers, or other proprietary notices.

Except as expressly allowed by these Terms, you must not copy, reproduce, modify, translate, adapt, publish, republish, distribute, sell, license, sublicense, rent, host, mirror, frame, scrape, extract, create derivative works from, or commercially exploit any Website content without our prior written permission.

8. Guides, Templates, Code Snippets, and Downloadable Resources

From time to time, we may make guides, templates, checklists, code snippets, examples, worksheets, RFP materials, procurement resources, or other downloadable or copyable materials available through the Website.

Unless a specific resource includes different licence terms, you may use those resources for your own internal business, educational, planning, evaluation, procurement, or implementation purposes.

For example, you may:

  • read and share a guide internally within your organization;
  • adapt a checklist for your own organization’s planning process;
  • use an RFP template to help your organization prepare a procurement document;
  • review a code snippet for learning or evaluation; and
  • adapt a code snippet for use in your own website, application, or internal project.

You may not, without our prior written permission:

  • sell, resell, license, sublicense, or commercially redistribute the resources;
  • publish, upload, or make the resources available as part of another website, database, content library, resource centre, course, product, or service;
  • remove copyright notices, attribution, disclaimers, or proprietary notices;
  • present the resources as your own original work;
  • use the resources to create a competing resource, template library, generator, product, service, or training material;
  • use the resources in a way that suggests Twirling Umbrellas endorses you, your organization, your product, or your service; or
  • use the resources in a way that infringes our rights or the rights of any third party.

Code snippets and technical examples are provided for illustration only. They may not be complete, secure, accessible, performant, compatible with your environment, or suitable for production use. You are responsible for reviewing, testing, securing, adapting, and maintaining any code you choose to use.

Resources may refer to third-party platforms, tools, libraries, frameworks, APIs, plugins, services, or documentation. Those third parties may have their own terms, licences, requirements, limitations, or fees. You are responsible for complying with them.

9. Search, AI-Powered Discovery, and Automated Access

We want the Website to be discoverable. Subject to our published technical controls, including robots.txt files, metadata, rate limits, security controls, and other machine-readable instructions, we permit reputable search engines, AI-powered search tools, answer engines, research assistants, directories, social platforms, accessibility tools, and other discovery services to crawl, index, classify, summarize, quote limited excerpts from, rank, cache, and link to publicly available Website pages for the purpose of helping people find, evaluate, and visit our Website.

This permission is intended to support ordinary discovery, referral, attribution, citation, indexing, ranking, snippet generation, AI-enhanced search results, and similar uses that help users find original sources.

This permission does not allow you, or any automated system acting on your behalf, to:

  • copy, download, scrape, extract, or store substantial portions of the Website or its materials outside ordinary discovery, indexing, or referral uses;
  • republish, redistribute, or make available substantial portions of the Website or its materials;
  • generate outputs, summaries, answers, templates, code, reports, recommendations, or other materials that substitute for visiting the Website or accessing our original materials;
  • use Website content to create, train, fine-tune, augment, evaluate, validate, or improve an artificial intelligence model, machine-learning system, dataset, database, knowledge base, embedding index, retrieval system, agent, generator, product, or service where the purpose or effect is to reproduce, mimic, repackage, replace, sell, redistribute, or compete with our Website, our resources, or our services;
  • use Website content to create a competing agency resource, proposal template, RFP generator, website strategy tool, code library, training system, content library, or similar commercial offering;
  • remove or obscure attribution, source links, copyright notices, trademark notices, disclaimers, or other proprietary notices;
  • misrepresent Website content as your own or as generated, reviewed, approved, or endorsed by Twirling Umbrellas;
  • use automated access in a way that imposes an unreasonable load on the Website or our systems;
  • bypass, ignore, or circumvent robots.txt files, rate limits, access controls, security controls, authentication systems, or other technical restrictions; or
  • use automated tools to collect email addresses, contact details, employee information, client information, portfolio materials, pricing information, or other Website content for spam, solicitation, competitive intelligence, lead generation, resale, or database-building.

Nothing in these Terms prohibits ordinary linking, citation, commentary, criticism, research, or fair dealing permitted by applicable law.

We may monitor automated access to the Website and may block, throttle, restrict, or investigate activity that we believe is abusive, excessive, misleading, unlawful, or inconsistent with these Terms.

10. Acceptable Use

You must use the Website only for lawful purposes and in accordance with these Terms.

You must not:

  • use the Website in a way that violates any applicable law, regulation, or third-party right;
  • attempt to gain unauthorised access to the Website, our systems, our service providers’ systems, or any connected network;
  • probe, scan, test, or attempt to identify vulnerabilities without our prior written permission;
  • interfere with or disrupt the Website, servers, networks, analytics, forms, security features, or related systems;
  • upload, transmit, or introduce viruses, malware, harmful code, or other destructive materials;
  • use the Website to send spam, unsolicited messages, fraudulent communications, or misleading content;
  • impersonate any person or organization;
  • misrepresent your affiliation with Twirling Umbrellas or any third party;
  • collect, harvest, or scrape personal information, email addresses, contact information, employee information, client information, or other data from the Website;
  • use the Website or its content to infringe the privacy, intellectual property, confidentiality, publicity, or other rights of any person or organization;
  • frame, mirror, proxy, or otherwise present the Website in a way that makes it appear to be part of another website, product, service, or platform;
  • use the Website to benchmark, copy, reverse engineer, or imitate our services, processes, resources, designs, content, or business materials for a competing purpose; or
  • encourage, assist, or enable anyone else to do any of the above.

11. Case Studies, Portfolio Materials, and Results

The Website may include case studies, portfolio examples, project descriptions, screenshots, statistics, testimonials, client names, or examples of past work.

These materials are provided for general information and illustration only. They do not guarantee that we will achieve the same or similar results for any other client, project, website, campaign, or organization.

Every project depends on its own strategy, budget, timeline, team, content, governance, technology, implementation, maintenance, market conditions, client decisions, and other factors.

12. Third-Party Websites and Services

The Website may include links to third-party websites, platforms, tools, plugins, documentation, articles, social media profiles, services, or resources.

We provide these links for convenience only. Unless expressly stated, a link does not mean that we endorse, control, approve, sponsor, or are responsible for the third-party website, service, content, organization, or provider.

Third-party websites and services are governed by their own terms, privacy policies, cookie policies, licences, and practices. You access and use them at your own risk.

13. Website Availability and Changes

We may update, change, suspend, restrict, or discontinue all or part of the Website at any time without notice.

We do not guarantee that the Website will always be available, uninterrupted, secure, accurate, complete, current, or error-free.

We may also update, remove, archive, or change any Website content, resources, links, features, or materials at any time.

14. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Twirling Umbrellas disclaims all warranties, representations, conditions, and guarantees of any kind, whether express, implied, statutory, or otherwise, including warranties or conditions of accuracy, completeness, currency, availability, merchantability, fitness for a particular purpose, non-infringement, security, performance, reliability, and uninterrupted access.

We do not warrant that the Website, its content, downloadable materials, code snippets, resources, third-party links, or any related systems will be free from errors, defects, viruses, malware, harmful components, security vulnerabilities, or other issues.

15. Limitation of Liability

To the fullest extent permitted by law, Twirling Umbrellas and its directors, officers, employees, contractors, agents, licensors, suppliers, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, aggravated, or punitive damages, or for any loss of profit, revenue, business, opportunity, savings, goodwill, reputation, data, use, or other intangible loss, arising out of or related to:

  • your access to or use of the Website;
  • your inability to access or use the Website;
  • your reliance on Website content;
  • errors, omissions, inaccuracies, or outdated information on the Website;
  • downloadable resources, templates, guides, or code snippets;
  • third-party websites, services, tools, platforms, or resources;
  • unauthorised access, security incidents, malware, or harmful code;
  • interruptions, delays, defects, or technical issues; or
  • any other matter related to the Website.

To the fullest extent permitted by law, Twirling Umbrellas’ total aggregate liability for any claim arising out of or related to the Website or these Terms will be limited to CAD $100.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited to the fullest extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

16. Indemnity

You agree to indemnify and hold harmless Twirling Umbrellas and its directors, officers, employees, contractors, agents, licensors, suppliers, and service providers from and against any claims, demands, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or related to:

  • your use of the Website;
  • your breach of these Terms;
  • your violation of applicable law;
  • your infringement or alleged infringement of any intellectual property, privacy, confidentiality, publicity, or other right; or
  • any information, content, materials, or data you submit through the Website.

17. Suspension, Blocking, and Enforcement

We may suspend, block, restrict, throttle, or terminate access to the Website at any time if we believe that a person, organization, device, bot, crawler, scraper, automated system, IP address, network, or service has violated these Terms, created security or operational risk, imposed unreasonable load, or engaged in abusive, misleading, unlawful, or harmful activity.

We may also cooperate with service providers, hosting providers, security vendors, law enforcement, regulators, or legal advisers where we believe it is appropriate to protect the Website, our business, our clients, our users, or others.

18. Changes to These Terms

We may update these Terms from time to time.

When we update these Terms, we will revise the “Last updated” date at the top of this page. The updated Terms will take effect when posted unless a later effective date is stated.

Your continued use of the Website after updated Terms are posted means you accept the updated Terms.

19. Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to the Website are governed by the laws of British Columbia and the applicable federal laws of Canada, without regard to conflict-of-law principles.

You agree that the courts located in British Columbia will have exclusive jurisdiction over any dispute arising out of or related to these Terms or the Website, except where applicable law requires otherwise.

20. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted, modified, or severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

21. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.

22. Entire Agreement for Website Use

These Terms, together with our Privacy Policy and Cookie Policy, form the entire agreement between you and Twirling Umbrellas regarding your use of the Website.

They do not replace, modify, or limit any written client agreement, proposal, statement of work, service agreement, hosting agreement, support agreement, maintenance agreement, or other contract between you and Twirling Umbrellas.

23. Contact Us

If you have questions about these Terms, please contact us:

Twirling Umbrellas Ltd.
Kelowna Innovation Centre
201-460 Doyle Avenue
Kelowna, BC V1Y 0C2
Canada

Website: https://twirlingumbrellas.com/contact/